Refund policy

 Sample revocation form

(If you wish to revoke the contract, please complete and return this form)

 - To:

Emberglass
Nathalie Flückiger
Steinergasse 9,2,17a
1170 Wien
Österreich

mail@ember-glass.com
+43 670 553 82 10
ATU77548959

- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*).
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of consumer(s) (only in case of paper communication)
- Date(s)

(*) Delete where inapplicable.

The direct costs of returning the goods shall be borne by the customer. If a loss in value of a product is due to the fact that the product was used in a way that is not necessary to check its condition, the customer shall be liable for this loss in value.

It is pointed out that the right of withdrawal according to section 18 (1) number 3 Austrian FAGG does not exist if goods are manufactured according to customer specifications or are clearly tailored to personal needs.

For further information on the right of withdrawal, please refer to our General Terms and Conditions.